Jen Piccotti, VP Consulting Services at SatisFacts Research, knows what matters most to your customers! (And it’s not all about the bells and whistles.) In addition to providing personalized training and consultation, Jen is a noted speaker in the apartment industry on topics including resident retention, creating a culture of responsiveness, and increasing on-site productivity. This year’s hot topic, “Resident Retention: Low Cost/No Cost Strategies” is in high demand by apartment associations and property owners across the country.
Book Jen Piccotti for your next apartment association or company meeting, and learn how to immediately boost your NOI and Asset Value with “Low Cost/No Cost Resident Retention Strategies!” Contact SatisFacts at: info@satisfacts.com.
Jen has over a decade of experience in resident loyalty, quality assurance programs and process efficiency in the apartment industry on both the owner/operator side and the consulting side of the business. She speaks your language! As a member of the SatisFacts Research executive team, she heads up special projects including satisfaction survey action planning, productivity studies, custom studies, process evaluations and educational services.
In addition to her work in multifamily housing, Jen is the immediate past chair of the American Society for Quality’s (ASQ) Service Quality Division, which serves nearly 4,000 international members.
Jen holds a Master of Science – Quality Assurance degree from California State University, Dominguez Hills.
Learn about Satisfacts at www.SatisFacts.com
Find Jen’s profile on LinkedIn at http://www.linkedin.com/in/jenpiccotti
Tweet Jen @SatisFactsJen
Email Jen at jpiccotti@satisfacts.com
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